Diego Мarivaldi

Hi all! We are aware of the issue. The developers are working on it. Sorry for the inconvenience.

@klokworx Hello there! The date on the screenshot represents the first time its prototype appeared on the Chinese test servers -- there were months of polishing and rebuilding. We can hide the date if it confuses you. The English version of the game is some patches behind the Chinese one, but that is the general localization aspect. Moreover, our versions also differ from the original as we ask the developers to apply changes based on your feedback. Some updates are incoming soon.

Ladies and gentlemen! I've talked with Iyotiens about his behavior, as he promised to stop the abuse system and to argue with you, I've lifted the ban. I believe he redeems himself. Please stay polite to each other

Hi all! Thank you very much for the provided data, and I'm very sorry that it took so long to resolve this issue. Player Iyotiens was banned for abusing the system and constant hate-speech.

HI! Thank you for the detailed feedback. You made some rather good points. I suppose we might take a closer look at Bosses timing. We designed them according to the EST time in the beginning, however now we have a lot of players from different time zones to some of them current timings can be tough. We appreciate your support, keep sharing your view with us, we will gladly read it.

Dear Players! In this topic you can leave information about technical issues. Please carefully read the instruction below, a well-structured query will help us to provide high-quality service for you and solve your issue fast. You may also contact our support service regarding your issue via the following link: https://creagames.kayako.com/en-us Payment issues: Applications regarding the payment issues are considered only by technical support In-game mail issues: * If you had to obtain the reward by in-game mail and the certain message disappeared, please check whether 6 days have passed. The in-game messages delete automatically after a week. We will require the following information to help you: Your login or profile email Your server number Your nickname (please note that our register is key-sensitive) Date and time the issue has appeared (required) Letter content Date you received the letter The item has disappeared: Your login or profile email Your server number Your nickname (please note that our register is key-sensitive) Date and time you've spotted the missing A detailed description of the item missing (name, level, etc.) What were you doing in the game at the moment of loss The browser you are using Game entrance issue: Your login or profile email Your server number Your nickname (please note that our register is key-sensitive) Date and time you've spotted the issue Description of the issue (white screen, eternal loading etc.) Screenshot of the issue (we apply only full-screen images without any graphic edition) Other issues: Your login or profile email Your server number Your nickname (please note that our register is key-sensitive) Date and time when the issue appeared (required) Detailed description of the issue Screenshot of the issue (we apply only full-screen images without any graphic edition)

This section is for topics of no importance. It's just chat

This is the topic for your complaints. Spotted the hate speech from a player -- post it here -- we take all necessary measures

Heroes! Today 05.30.2019 at 8 am (EST) the servers become unavailable due to the technical maintenance. Technical works approximately take half an hour. Sorry for the inconvenience.

Dear Players! We are aware of the current event issues. The advantage that some players have gotten isn't crucial. Moreover, we have the list of all players affected. At the end of the event, we are going to countervail the difference. Sorry for the inconvenience.

Hello! Thank you very much for your vigilance. We aware of the issue and working on its solution.

Hello! We are very sorry for the occurred situation. Please contact the technical support service: https://www.creagames.com/en/support/11

Heroes! This March we run first purchase bonus increase. For the same price, you get 100% more diamonds. Find out more. Best wishes, RoA Team

Hi! Can you please specify your in-game nickname, server and approximate time of purchase. Thank you in advance.

We are very sorry that you have such an issue. I have passed your request to the support service. They will send you the missing part.